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Conflict at Work
Conflict at work
Introduction

Just as ‘industrial relations’ is not the most appropriate term to encapsulate work relations in employment (Blyton and Turnbull, 1994), neither is ‘industrial conflict’ the most appropriate term to encapsulate both conflict at work and in employment.1 Whilst ‘industrial relations’ has been superseded by the term ‘employment relations’, the term ‘conflict at work’ is superior to ‘industrial conflict’ because, inter alia, it would be wrong to imply conflict in employment is confined to industry, that is, workplaces of production and distribution. The term ‘conflict at work’ (Edwards, 1986) is thus able to generically encapsulate conflict both within employment and employment relations, and regardless of whether the conflict is to be found in agriculture, industry, manufacturing or the (public and private) ...

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