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Michelle Brown & Victoria S. Lim

In: The SAGE Handbook of Human Resource Management

Chapter 12: Understanding Performance Management and Appraisal: Supervisory and Employee Perspectives

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Understanding Performance Management and Appraisal: Supervisory and Employee Perspectives
Understanding performance management and appraisal: Supervisory and employee perspectives
Introduction

The employment relationship is open ended, meaning that the level of employee effort is neither fixed nor guaranteed. In response, many organizations establish mechanisms to provide clarity of organizational expectations through the evaluation of an employee's performance. The early systems were referred to as performance appraisal (PA) systems. PA usually involves ‘evaluating performance based on the judgments and opinions of subordinates, peers, supervisors, other managers and even workers themselves’ (Jackson and Schuler, 2003: 455). Fletcher (2001) suggests that the definition of this term has expanded from a narrow focus on the completion of an annual report on an employees’ performance to a term that encompasses a variety of ...

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