- Subject index
The past two decades have been marked by a period of substantial and often fundamental change in public administration. Critically reflecting on the utility of scholarly theory and the extent to which government practices inform the development of this theory, the Handbook of Public Administration was a landmark publication which served as an essential guide for both the practice of public administration today and its on-going development as an academic discipline.
The Concise Paperback Edition provides a selection of 30 of the original articles in an accessible paperback format and includes a new introduction by B. Guy Peters and Jon Pierre. It is an essential point of reference for all students of public administration.
Chapter 2: Measuring Public Sector Performance and Effectiveness
Measuring Public Sector Performance and Effectiveness
In Beyond Machiavelli: Policy Analysis Comes of Age, Beryl Radin (2000a: 168) observes: ‘If there is a single theme that characterizes the public sector in the 1990s, it is the demand for performance. A mantra has ...