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Chapter 14: The Social Construction of Technology in Studies of the Workplace

The Social Construction of Technology in Studies of the Workplace
The social construction of technology in studies of the workplace

The environment of the modern organization has always been technological, but this has been understood in a number of distinct ways. For example, seen as collections of rationalized and instrumental practices, organizations themselves have been regarded as technologies in which effective information and communication processes are critical (Taylor, 1911; Thompson, 1967). Of more interest to this volume are the perspectives that have looked at information and communication technologies within organizations. Technologies have had profound effects on the way certain information work is done, such as actuarial work (Yates, 1993). With the expanding capabilities of digital computing, fields of study such ...