• Summary
  • Contents
  • Subject index

This is the first major review of interactive technologies and their cultural and social context. This is more than a welcome addition to one's library; it is the authoritative overview of international research perspectives on interactive media technologies by leading scholars around the world” – Ellen Wartella, University of Texas at Austin “The Handbook of New Media is a landmark for the study of information and communication technologies within the field of communication. Its international team of editors and authors has brought together insights gained from over two decades of scholarly research. This indispensable reference demonstrates an increased maturity and stature for “new media” research within the field” – William H Dutton, University of Southern California “A truly comprehensive and authoritative volume. This Handbook will ...

Smart Agents and Organizations of the Future
Smart agents and organizations of the future
Kathleen M. Carley

As we move to the twenty-first century, technologists point to the rapid changes in social and organizational activity that are expected to result from advances in computational technology. There can be little doubt that technology is altering organizations. Artificial agents such as webbots, robots and electronic shoppers are joining humans and organizations in the ranks of the smart agents that ‘work’ in and among organizations. Computers are coming to control, or are involved in the operation of, everything from the office and home environment to routine purchases to strategic organizational decisions. As computers become embedded in every device, from pens to microwaves to walls, the spaces around us become ...

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