• Summary
  • Contents
  • Subject index

This is the first major review of interactive technologies and their cultural and social context. This is more than a welcome addition to one's library; it is the authoritative overview of international research perspectives on interactive media technologies by leading scholars around the world” – Ellen Wartella, University of Texas at Austin “The Handbook of New Media is a landmark for the study of information and communication technologies within the field of communication. Its international team of editors and authors has brought together insights gained from over two decades of scholarly research. This indispensable reference demonstrates an increased maturity and stature for “new media” research within the field” – William H Dutton, University of Southern California “A truly comprehensive and authoritative volume. This Handbook will ...

Introduction
Introduction
Noshir S. Contractor

As we enter the twenty-first century, new media are fundamentally challenging conventional wisdom about organizations and organizing. However, well before the term ‘new media’ first gained currency almost three decades ago, scholars have been interested in questions concerning the relationship between emerging communication technologies and contemporary forms of organizing. At the turn of the twentieth century, the inventions of telephony, telegraphy and electro-mechanical typesetting (Beniger, 1986; Yates, 1989) played a key role in supporting the dominant organizational forms that sustained the industrial revolution: bureaucracy (Weber, 1947; 1978) and its elaboration, the multi-divisional form (Chandler, 1977). These organizational forms relied heavily on the new media of the time to facilitate the flow of information up the hierarchy as well as the downward flow of ...

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