Work Design

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  • The identification of tasks or processes to be completed in order to fulfill the organization's objectives, the assignment of tasks and subtasks to individuals, and the coordination of individuals performing the tasks. Simplification, which is assigning one subtask to an individual, leads to greater efficiencies and economic advantages; however, simplification increases interdependence among workers and increases the need for coordination among workers. Simplification reduces the meaningfulness of a job and is more likely to result in lower levels of job satisfaction and motivation. Rotating individuals among tasks (job rotation), assigning several tasks to an individual (job enlarge ment), or allowing individuals more responsibility and control (job enrichment) may increase interest and job satisfaction. For more information, see Galbraith (1977).

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