Horizontal Communication

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  • The sharing of knowledge or information between people within the same level of an organization or between departments or divisions within an organization. The term often is used interchangeably with lateral communication.

    Horizontal or lateral communication is considered to be more effective than the more traditional downward communication, which is hierarchal in nature and relies on a top-to-bottom chain of command from high-level management to lower-level personnel. Having become the norm in business and other organizations such as not-for-profit and governmental agencies, horizontal communication has been shown to significantly increase cooperation and bring about efficient project completion as people work on related tasks.

    The results of a 2007 online survey on the effective ness of horizontal communication between television newscast directors and producers, however, disputed the value ...

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