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Managing Individual Behavior
Managing individual behavior
The Management Attribute

Management is defined and described in a variety of ways—most of which typically include some combination of activities focused on directing processes, people, or things. While organizations are necessarily comprised of formal processes, policies, and technologies, the perspective we take here is that what fundamentally makes an organization an organization is people. Without people, organization is an abstraction. So one of the critical aspects of organizations and organization theory (OT) is understanding and adopting strategies to coordinate people— managing individual behavior toward organizational objectives.

There are at least two variations on managing individual behavior. The first has to do with ensuring compliance with requirements—laws, policies, and procedures. A second variation has to do with shaping employees’ behavior such ...

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