Summary
Contents
Subject index
If nonprofits influence policy, make policy, are affected by policy, and are subject to policy, then shouldn't every nonprofit manager fully understand the policy world in which they operate? In explicitly tying the policy realm to management skills, Vaughan and Arsneault's foundational book sheds new light on how nonprofit managers can better navigate policymaking and regulatory contexts to effectively lead their organizations. Vaughan and Arsneault provide a comprehensive overview of the nonprofit sector and the policy environment, with a focus on skills and strategies managers can use to advance the causes of their organizations. Abundant examples and rich case studies explore the complexity of the policy-nonprofit relationship and highlight both management challenges and successes. While coverage of the nuts-and-bolts is in here, what sets this book apart is tying everyday management to the broader view of how nonprofits can thrive within the policy ecosystem.
Managing Human Resources: Volunteers and Staff
Managing Human Resources: Volunteers and Staff
The individuals who now bring into reality the service side of the welfare state are the new street-level bureaucrats. Like their public sector counterparts, many workers in nonprofit agencies interact directly with clients and perform their jobs despite severely limited resources. Also, like their public sector counterparts, they work in agencies with ambiguous and conflicting goals, perform tasks which are difficult to measure, and are undisciplined by client and consumer preferences.
Steven Rathgeb Smith and Michael Lipsky1
Imagine that you are a long-time supporter of a local non-profit organization, the Phoenix Project, which provides transitional housing and assistance to women who have been victims of domestic violence and their children. The organization owns two large, ...
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