Unintended Acceleration: Toyota's Recall Crisis


David Austen-Smith, Daniel Diermeier & Eitan Zemel

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  • Author Bio

    David Austen-Smith is the Peter G. Peterson Professor of Corporate Ethics, and Professor of Political Science and Economics. He received his PhD in economics from Cambridge University in 1978. He joined the Northwestern faculty from the University of Rochester in 1996, transferring to the Kellogg School as the Earl Dean Howard Professor of Political Economy in September 2004 from the Weinberg College of Arts and Sciences where he was the Ethel and John Lindgren Professor. Austen-Smith is currently teaching “Strategic Crisis Management” and “Values-Based Leadership”. He is an elected a fellow of the American Academy of Arts and Sciences, the Econometric Society, and the Society for the Advancement of Economic Theory; he is also a charter member of the Game Theory Society. Austen-Smith has published widely on positive political theory, social choice and applied game theory.

    Author Bio

    Daniel Diermeier is the IBM Professor of Regulation and Competitive Practice in the Department of Managerial Economics and Decision Sciences and the Director of the Ford Motor Company Center for Global Citizenship at the Kellogg School of Management. In addition, he holds faculty appointments at the Department of Political Science, The Department of Linguistics, the Department of Economics, and the School of Law, all at Northwestern University. He also was recently appointed as the Faculty Director of the Kellogg Public-Private Interface, one of the four major strategic initiatives of the school.

    In April 2014, Professor Diermeier was named a John Simon Guggenheim Fellow, which is "appointed on the basis of past achievement and future promise". He is a member of the American Academy of Arts & Sciences and was named among the World's 50 Best Business School Professors by Fortune magazine. He is the 2007 recipient of the Faculty Pioneer Award from the Aspen Institute, named the "Oscar of Business Schools" by the Financial Times. He has won 13 teaching awards including the 2001 Kellogg Lavengood Professor of the Year Award and the 2013 Kellogg Alumni Professor of the Year award.

    His teaching and research focuses on political institutions, the interaction of business and politics, crisis leadership, reputation management, integrated strategy, and strategic aspects of corporate social responsibility. He has published two books, 40 case studies, and over 80 research articles (organized by subject) in academic journals, mostly in the fields of economics, political science, management, but also in other areas ranging from linguistics and psychology to computer science and applied mathematics. His most recent book, Reputation Rules: Strategies for Managing Your Company's Most Valuable Asset was published in 2011 and has been translated into Japanese and Mandarin. His research has been featured globally in media outlets such as The Wall Street Journal, The Economist, Business Week, The Financial Times, Fortune, and The New York Times.

    Professor Diermeier has advised many of the world's leading companies. His clients include Abbott Laboratories, Accenture, Allianz, Baxter International, BP, Edelman, Eisal, Ernst & Young, Exelon, the FBI, General Mills, W.W. Grainger, Hyatt, Johnson & Johnson, Kraft, McDonald's, Medtronic, Metro AG, PricewaterhouseCoopers, Shell, State Farm, Takeda, UnitedHealth Group and many others.

    He is the academic director of the CEO Perspectives Program (a joint venture among the Kellogg School of Management, University of Chicago, and the Corporate Leadership Center), Kellogg's most senior executive education program, and serves as Chairman of the Northwestern Global Health Foundation, winner of the 2012 Chicago "Up-and Comer" Innovation Award. He is a research fellow at the Canadian Institute of Advanced Research (CIFAR) and a member of the Economic Club of Chicago. In December 2004, he was appointed to the Management Board of the FBI.

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