Study Smart Tutors: A Case of Entrepreneurial Dilemmas and Opportunities to Break Through Unique Growth Barriers

Abstract

This case focuses on Study Smart Tutors (SST), a for-profit education services company. SST helps underserved youth (first-generation college-bound students) prepare for college through a leveraged learning model that incorporates SAT and ACT tutoring into required curricula. Despite having an effective model with more demand than SST can service, Jack Friedman, the founder of SST, is faced with challenges of scaling using the current model. The case discusses the industry, business environment, competition and the prospective options SST has to scale the business to its full potential.

This case was prepared for inclusion in Sage Business Cases primarily as a basis for classroom discussion or self-study, and is not meant to illustrate either effective or ineffective management styles. Nothing herein shall be deemed to be an endorsement of any kind. This case is for scholarly, educational, or personal use only within your university, and cannot be forwarded outside the university or used for other commercial purposes.

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