- Teaching Notes
This case focuses on Study Smart Tutors (SST), a for-profit education services company. SST helps underserved youth (first-generation college-bound students) prepare for college through a leveraged learning model that incorporates SAT and ACT tutoring into required curricula. Despite having an effective model with more demand than SST can service, Jack Friedman, the founder of SST, is faced with challenges of scaling using the current model. The case discusses the industry, business environment, competition and the prospective options SST has to scale the business to its full potential.