Leading With Emotional Intelligence: Managing Institutional Uncertainty in Ancient Rome

Leading With Emotional Intelligence: Managing Institutional Uncertainty in Ancient Rome

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  • Teaching Notes
Abstract

This case encourages students to consider the emotional effect of a crisis on a community and the role of a leader in managing this effect. When a crisis disrupts the normal functioning of an institution, institutional leadership may no longer feel secure in making decisions or in what those decisions should be. This can lead to feelings of anxiety and mistrust among members of the institution, which can harm relationships within the community and the long-term integrity of the community itself. In this case, students will consider who becomes a leader in a crisis, how a crisis can create institutional uncertainty, the short- and long-term effects of institutional uncertainty, and how a leader with good emotional intelligence can better resolve a crisis, while a leader ...

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