Crisis Response Strategy of an Art Organization

Crisis Response Strategy of an Art Organization

  • Case
  • Teaching Notes
  • Supplementary Resources

The case describes a strategy of an art organization in terms of crisis. A lack of funding, low attendance, and customer’s disloyalty were outcomes of Chicago Symphony Orchestra’s strategy in the beginning of 2000s. The bottom line is how to turn a symphony orchestra into a competitive organization applying a crisis management concept.

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