Chipotle Mexican Grill, Inc.: Managing an Undocumented Workforce

Author:
Jack McMackin
,
Brent Park
,
Brittany Parrish
&
James S. O’Rourke
Publisher:The Eugene D. Fanning Center for Business Communication, Mendoza College of Business, University of Notre Dame
- Publication year:2012
- Online pub date:January 04, 2017
Discipline: Business, Government, & Society, Sustainable Leadership, Business Law
Contains:Supplementary Resources | Teaching Notes
Length:4,166 words
DOI:http://dx.doi.org/10.4135/9781526403674
Keywords:
ice, immigration, legal fees, restaurants, Reuters, staff, undocumented workers

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Region:Northern America

Country:United States of America

Industry:Food and beverage service activities

Organization:Chipotle Mexican Grill, Inc.

Organization Size:
Large info

Originally Published In:
McMackin, J. , Park, B. , Parrish, B. , & O’Rourke, J. S. ( 2012). Chipotle Mexican Grill, Inc.: Managing an undocumented workforce. 12-04. Notre Dame, IN: The Eugene D. Fanning Center for Business Communication, Mendoza College of Business, University of Notre Dame.

Type:
Direct case info

Online ISBN:9781526403674

Copyright: © 2012. The Eugene D. Fanning Center for Business Communication, Mendoza College of Business, University of Notre Dame

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Case
Teaching Notes

Abstract

Following Chipotle’s meteoric rise to prominence in the Quick Service Restaurant sector, management now faces a threat to their longstanding brand of “food with integrity.” Executives must decide how to respond to government probes into their hiring of undocumented workers as well as customer protests of those workers being fired.

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  McMackin, J., Park, B., Parrish, B., & O’Rourke, J. S., (2012). Chipotle Mexican Grill, Inc.: Managing an undocumented workforce. In SAGE Business Cases. SAGE Publications, Ltd., https://www.doi.org/10.4135/9781526403674
  
  McMackin, Jack, Brent Park, Brittany Parrish, and James S. O’Rourke."Chipotle Mexican Grill, Inc.: Managing an Undocumented Workforce." In SAGE Business Cases. London: SAGE Publications Ltd., 2021. http://dx.doi.org/10.4135/9781526403674.
  
  McMackin, J., Park, B., Parrish, B. and O’Rourke, J. S., 2012. Chipotle Mexican Grill, Inc.: Managing an Undocumented Workforce. London: SAGE Publications, Inc. Available at: <http://www.doi.org/10.4135/9781526403674> [Accessed 6 Mar 2021].
  
  McMackin, Jack, et al."Chipotle Mexican Grill, Inc.: Managing an Undocumented Workforce." SAGE Business Cases. London: SAGE Publications, Inc., 2021. 6 Mar 2021, doi: https://www.doi.org/10.4135/9781526403674.
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