An Ethical Dilemma: A Case from the Aviation Industry

An Ethical Dilemma: A Case from the Aviation Industry

  • Case
  • Teaching Notes
Abstract

This case is based on a real situation and covers aspects of unethical decision-making practices in the airline industry. EastJet, an airline company based in Eastern Europe is a small regional air carrier, struggling to achieve profitability in a limited niche market. EastJet’s executive team is expected to make significant cost cuts and show positive changes in the airline’s financial situation. Newly appointed Onboard Services Manager Emma Banks joins the company and discovers unethical practices related to catering cost calculations and tax evasion. Students are asked to analyze the ethical dilemma Emma faced and to assess possible outcomes based on the information provided in the case and class discussions

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