A Manufacturing Crisis in Bayrischer Silicon Products

A Manufacturing Crisis in Bayrischer Silicon Products

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  • Teaching Notes
Abstract

Emergency has just erupted at the German manufacturing plant, Bayrischer Silicon Products, because today it created over a million Euros of “scrap” as it produced computer memory modules. The plant's manager, Karl Arnstadt, asks the HR manager, Irene Lorraine, to facilitate the management team in “strategic planning” to resolve the crisis. Irene asks American consultant Barry Kravich, to fly in and help her facilitate. The manager and consultants agree to a rapid-implementation planning approach, in which the strategic plans are developed in one day and then tested in action and revised immediately. Contentious plant supervisors learn of the off-site planning event as it is occurring, and they make unexpected, forceful demands. After an active conflict among the managers, they decide to engage all 80 supervisors ...

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