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By: Roy J. Lewicki & Barbara Benedict Bunker

In: Trust in Organizations: Frontiers of Theory and Research

Chapter 7: Developing and Maintaining Trust in Work Relationships

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Developing and Maintaining Trust in Work Relationships
Developing and maintaining trust in work relationships
Roy J.Lewicki, Barbara BenedictBunker

The past decade has seen dramatic changes in the modern organization. New organizational linkages, strategic alliances, partnerships, and joint ventures are being formed to achieve and maintain competitive advantage in the marketplace. New linkages require organizations to move away from the more traditional hierarchical forms and toward networks and alliances. These new forms are designed to be more responsive to rapid change, enable entrepreneurial activity to flourish within the organization and across its boundaries, and increase the effectiveness of communication and problem solving across departments, locations, functional responsibilities, and organizational boundaries.

In their recent work, Managing the New Organization, Limerick and Cunnington (1993) emphasize nine crucial competencies for managing networks, ...

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