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Basic Dialogue Phases, Tasks, and Issues
Basic dialogue phases, tasks, and issues
Introduction and Orientation

Basic phases, tasks, and issues of the dialogue process are described in this chapter. These phases, tasks, and issues are common to all the dialogues described in this book and are summarized in Tables 5.1 and 5.2. Three phases are described: engagement and assessment, relationship and community-building work, and evaluation and follow-up. Each phase has its own set of tasks. In the last section of the chapter, five additional dialogue issues are discussed.

Table 5.1 Basic Phases and Tasks
Phases of Dialogue ProcessCooperative Group Tasks
Engagement and assessment
  • Identifying need
  • Inviting participants
  • Setting goals
  • Making a commitment
  • Ground rules
Relationship and community-building work
  • Creating space
  • Opening up
  • Managing difficult conversations
  • Acting-processing-acting
  • Bigger and smaller
  • Checking in, checking out
Evaluation and follow-up
  • Social action
  • Renegotiating
  • Referring Re-searching
Table 5.2 Additional Dialogue Issues
Dialogue ...

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