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Chapter 4: The Ethos, Logos and Pathos of Organizational Life
The fundamental questions that concern organizational theory have been efficaciously listed by Pradip Khandwalla as follows:
How does the organization motivate the staff? How does it get their commitment? How does it create a collaborative climate in a fundamentally competitive hierarchical structure and a structure with built-in conflict due to specialization? How does it cope with changes in the environment given the psychological investment in the organizational status quo and given the economies of routinization? How does it create an institution of significant values out of formal structures, commercial goals, and paid employment? How does it retain social legitimacy and thereby ensure a flow of resources? How does it, in poor ...