The consumer is now a god-like figure, before whom markets and politicians alike bow. Everywhere it seems, the consumer is triumphant. Consumers are said to dictate production; to fuel innovation; to be creating new service sectors in advanced economies; to be driving modern politics; to have it in their power to save the environment and protect the future of the planet. Consumers embody a simple modern logic – the right to choose. Choice, the consumer's friend, the inefficient producer's foe, can be applied to things as diverse as soap-powder, holidays, healthcare or politicians. And yet the consumer is also seen as a weak and malleable creature, easily manipulated, dependent, passive and foolish. Immersed in ...
Introduction: The Faces of the Consumer
Introduction: The faces of the consumer