Previous Chapter Chapter 11: Conclusions: The New Public Administration

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Conclusions: The New Public Administration
Conclusions: The New Public Administration

This final chapter provides a summarizing overview of the analysis so far and reflects on what all this means in terms of where the development of public administration is headed. Although this discussion by necessity will be speculative, we believe that the trajectory of change thus far provides clues as to which aspects of the organization and key roles of public bureaucracy are most likely to be the focus of future reform. Equally important, we must recognize that this is a normative as much as an empirical analysis, involving questions about what would be a desirable objective of such reform. To some extent, entering such a normatively charged discussion has some value in itself, as ...

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