Chapter 1: Defining the MBWA Leader Next Chapter

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Defining the MBWA Leader
Defining the MBWA leader

Every leader needs to look back once in a while to make sure he has followers.

—Unknown

The first edition of this book was published a few years after Tom Peters and Bob Waterman (1982/2004) noticed that the most successful private sector companies all had CEOs who spent a lot of their time in the field. In their popular book, In Search of Excellence, they dubbed this practice “Management by Wandering Around,” or “MBWA.” In interviews with these outstanding CEOs, they learned that this was the way the leaders stayed abreast of operations, enabling them to anticipate problems before they happen. Really, these superstar execs were not “wandering” at all. Neither were they simply “managing.” They were engaged in ...

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