Summary
Contents
Subject index
Many students on Health and Social Care Foundation Degree and Access courses struggle with the academic expectations required of them at this level. This book is written to support such students in adapting to self-directed study, understand the assessment process and how they can make the most of their learning opportunities. The authors also cover practicalities such as avoiding plagiarism, using their studies to become a reflective practitioner, and understanding the benefit of research and critical thinking. More than a generic study guide, this book is practice-based and will be of great benefit to health and social care students.
Verbal and Non-Verbal Communication Skills
Verbal and Non-Verbal Communication Skills
Chapter Objectives
By the end of this chapter you should be able to:
- understand the difference between non-verbal and verbal communication;
- appreciate the importance of active listening;
- realise the importance of developing a varied and effective lexicon.
Together, these points contribute towards achieving positive outcomes both in your studies and for the people you will work with as part of your professional practice.
Introduction
College and university are about much more than the inevitable essays, presentations or exams that assess your knowledge, understanding and skills; however, it is this aspect that exercises students the most. This and the following chapters begin to explore a range of important communication skills that are necessary as part of your academic and professional development. In this ...
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