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Eszter Hargittai

In: Society Online: The Internet in Context

Chapter 16: Informed Web Surfing: The Social Context of User Sophistication

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Informed Web Surfing: The Social Context of User Sophistication
Informed web surfing: The social context of user sophistication
EszterHargittai, Northwestern University

There are many studies that look at how people use the internet (for a review, see DiMaggio, Hargittai, Neuman, & Robinson, 2001) and, in particular, what types of content they view online (e.g., Howard, Rainie, & Jones, 2001). There is a separate body of literature that looks at how people use information retrieval systems and, in particular, how people search for information on the Web (for a review of this literature, see Jansen & Pooch, 2001). However, these two areas of inquiry rarely intersect, leaving the discussion of what people do online in isolation from studies of what people are able to do online.

In this chapter, ...

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