- Subject index
This book examines key sociological theories that have contributed to the understanding of the nature of social work, its organisation and delivery. It provides key sociological concepts and theories to help student social workers better understand the nature of their work and the social and political context within which they will be working. Taking a practical approach to social work, and focusing on the application of theory, the book also provides insightful discussions to important thinkers such as Douglas, Beck and Furedi, and how their ideas have direct relevance for understanding the risk averse nature of social work.
Chapter 3: Management and Managerialism
Management and Managerialism
Developments in the Personal Social Services (PSS)
To understand how managerialism or New Public Management (NPM), as it is known, has permeated the organisation of the PSS we must return to the critique made of the public services emanating initially from the political right in the 1970s and 1980s and later taken up by New Labour from 1997. Prior to this critique the dominant mode of organisation in the public services, and especially within the PSS, combined a bureaucratic form of administration with professional expertise designed to eliminate over time the residual social problems that a universal welfare state could not solve. This form of bureau-professionalism, as Clarke and Newman (1997) characterised it, produced an uneasy fit between administrators organising ...