• Summary
  • Contents
  • Subject index

This exciting new resource offers “coach-leaders” tools and strategies for guiding staff to continuously grow and improve, maximize their potential, and create productive school cultures.

Powerful Communication Skills: The New Essentials
Powerful communication skills: The new essentials

“The problem with communication … is the illusion that it has been accomplished.”

—George Bernard Shaw

About 25 years ago, many of us chuckled to ourselves when we heard the prediction that by the 21st century, every home would have a computer. From our perspective, at that time, we thought it sounded like a farfetched prediction, and yet now, many of us have at least two computers, not to mention all the other things in our homes that are computer operated.

So, how did we move from being unskilled to proficient computer users? We moved through a process from the hearing, seeing, wondering stages on to the investigating, exploring, battling, and conquering stages. As we progressed through ...

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