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Matthias Finger & Silvia Bürgin Brand

In: Organizational Learning and the Learning Organization: Developments in Theory and Practice

Chapter 8: The Concept of the ‘Learning Organization’ Applied to the Transformation of the Public Sector: Conceptual Contributions for Theory Development

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The Concept of the ‘Learning Organization’ Applied to the Transformation of the Public Sector: Conceptual Contributions for Theory Development
The concept of the ‘learning organization’ applied to the transformation of the public sector: Conceptual contributions for theory development
MatthiasFinger and Silvia BürginBrand

In this chapter we want to make a theoretical contribution to the concepts of the ‘learning organization’ and ‘organizational learning’. We do this by referring to public sector organizations in general, and the Swiss Postal Service in particular. We hope that the so-developed theoretical contributions will be useful to private sector organizations as well. Indeed, in our view, public sector organizations are not qualitatively different from private sector organizations, but they operate in a more difficult environment, which makes their functioning and their management more ...

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