- Subject index
Why are some acts but not others perceived to be fair? How do people who experience unfairness respond toward others held accountable for the unfairness? This book reviews the theoretical organizational justice literature and explores how the research on justice applies to various topics in organizational behaviour including personnel selection systems, performance appraisal and the role of fairness in resolving workplace conflict. Organizational Justice and Human Resource Management considers justice in organizations within a new framework - Fairness Theory - which integrates previous work in this area by focusing on accountability for events with negative impact on material and psychological well-being.
Chapter 6: Organizational Justice and Conflict Management: Social Accounts, Third Parties, and Grievance Systems
Organizational Justice and Conflict Management: Social Accounts, Third Parties, and Grievance Systems
If the reader is ever motivated to conduct a quick-and-dirty justice study, it can be done easily enough. Just ask a few friends how they are getting along at work. You might get one or two who describe the office floor plan, benefits system, stock plan, or some such thing; but you probably won't. Instead, you are likely to hear about how this or that person made your friend miserable about such and such a thing. Someone said this or did that and then an argument (or at least a slow boil) ensued. And your friend will not understand how such a ...