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Process as Procedural and Interactional Justice
Process as procedural and interactional justice

In Chapter 1, we referred to the presence versus absence of choice as a procedural variation that determines whether adverse inequity leads to anger or to task enhancement; high choice about the inequity produces a task-enhancement reaction (e.g., job satisfaction and intrinsic motivation), whereas low choice—or no choice—produces anger. Choice is one of many possible variations in procedural arrangements used for decision making, and so we indicated that our discussion of choice was a prelude to the broader topic of procedural justice. We also noted that procedures, in turn, represent but one example of several dimensions of situational variables that can all affect thoughts about where to place blame (e.g., on oneself vs. on ...

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