• Summary
  • Contents
  • Subject index

This book focuses on the types of risky interactions that threaten identities, relationships, and sometimes careers, including voicing dissent, repairing broken relationships, managing privacy, responding to harassment, offering criticism, and communicating emotion. Each chapter is grounded in real-life organizational scenarios, includes recent research, applies a standard theoretical framework, and illustrates a full range of communicative tactics and discourse practices. Throughout the book, authors Vincent R. Waldron and Jeffrey W. Kassing provide examples to spur thinking, raise questions, and help readers understand how organizations benefit when employees communicate in ways that manage risk.

Negotiating Workplace Relationships
Negotiating workplace relationships

I was friends with my supervisor and had a pretty good relationship with this other employee and his family. We had all worked together for several years, through some challenging times, helping each other out, kind of like a team. When he (the other employee) got a bad review and protested it, I was in the middle and didn't know what to do. Who should I stick up for? What would the other employees think if I defended him but not them? I had to be careful because the supervisor was my friend, but she was my boss too! The other employee ended up not talking with me anymore. He ended up leaving and partly blaming me for a lack ...

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