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Robert J. Bies & Thomas M. Tripp

In: Managing Organizational Deviance

Chapter 4: Badmouthing the Company: Bitter Employee or Concerned Corporate Citizen?

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Badmouthing the Company: Bitter Employee or Concerned Corporate Citizen?
Badmouthing the company: Bitter employee or concerned corporate citizen?
Robert J.BiesThomas M.Tripp

I had to go public with this information. The company had “screwed” me and my team. They didn't care about us. The company got what it deserved.

—Manager, consumer products company

I didn't want to “leak” the information to the press, but I had no other choice. No one would listen to me, even though my complaints were supported by facts. I know my action put the company in a “bad light,” but I wanted to save it from even further damage by remaining silent. This company is my family and my life.

—Manager, telecommunications company

During the past few years, many companies and government agencies have found themselves to ...

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