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Geoff Astbury

Communication involves the encoding of thoughts and feelings, within the initiator of a message, into patterns of behaviour leading to the transmission of that message, via one or more of a range of potential communication channels, to one or more recipients. Decoding of this transmission exerts influence over the thoughts and feelings of the recipient(s), leading to an encoded feedback response to the transmission source. Communication is therefore a circular process occuring within influential social and physical contexts. Competence in communication results from the use of a range of learned cognitive, affective and behavioural skills which are open to enhancement through personal reflexivity and instruction.

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