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Electronic mail, usually shortened to email, or e-mail, has revolutionized communication and many people wonder how they managed before it came into common use. It is an informal but extremely popular – and quick – method of sending and receiving messages on the Internet. Many emails contain just text, but images, graphics and other multimedia files can also be included with the message – these are known as attachments. The astonishing speed of email (it usually takes only seconds to reach its destination, although this depends, among other things, on the size of any attachments) has resulted in the traditional physical transportation of postal letters being described as ‘snailmail’ (Webopedia, 2003). Email can involve one-to-one communication, but it also supports one-to-many transmissions in which ...

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