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Chapter 3: The City and the University: The Contextual Background
As noted in Chapter 2, the two public sector organizations targeted for this study are in the same geographical area. One is a large state university, while the second is a medium-sized city close to Bell State but not in the same community as the university.
A stratified sample was drawn from the university to ensure that all types of employees (faculty, administrative staff, supervisory staff, and support personnel) received questionnaires. In Elmwood, all city employees except the police were surveyed. The surveys were conducted first at the university in 1992 and then in the city in 1993. The cooperation of the Human Resources Departments in both organizations was elicited and ...