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Adaptive Conflict
Adaptive conflict

Conflict is only uncivil when it is either hidden or unnecessarily blown out of proportion.

M. S. Peck, A World Waiting to Be Born42

Adaptive conflict represents the highest order of human interaction and the essential basis on which truly profound insights are generated and deployed. Unless there is some degree of tension, which conflict generally creates, there are no insights. Part of what constitutes effective leadership is coming to know how to hold tension with others in order to achieve insight.

Elliott Lehman, former cochairman and founder of FelPro, Inc., one of America's most well-respected companies, approaches this issue in the following manner with his employees: “There is only one silly question, the one you don't ask. There is only one silly comment, the ...

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