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Offering insights from a Who's Who of scholars in interpersonal communication

“A highly beneficial contribution to the field with chapters that are clear and concise and illuminate the interesting and important aspects of interpersonal communication. With each chapter students are informed about the components of the theory and are also provided with examples that they can relate to, which really brings these theories to life.”

—René Dailey, University of Texas at Austin

“I love this book for its insight, organization, and inclusiveness. I like that the authors use specific examples and then apply their theory to the examples for illustration—this is how students begin to learn how to use and understand theories. What an accessible, thorough, and user-friendly book.”

—Maureen P. Keeley, Texas State University-San Marcos

Engaging Theories in Interpersonal ...

Goals-Plans-Action Theory of Message Production: Making Influence Messages
Goals-plans-action theory of message production: Making influence messages
James PriceDillard

It is a fact of life that people often use communication in efforts to change the attitudes and behavior of others in ways that the former deem desirable. Consider the following:

“Could I borrow your notes from the last class?”

“He's not good for you. You should dump him.”

“You need to do more on the group assignment. You're not pulling your weight.”

“Would you mind if I handed in the assignment one day late?”

All of these messages illustrate one of the fundamental problems of social interaction: Influence. Goals-Plans-Action (GPA) Theory was developed to explain the process by which people produce messages like these—messages that are intended to change or maintain the attitudes ...

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