Summary
Contents
Subject index
Being able to engage with service users and communicate effectively is a fundamental skill identified by the NMC and required of all mental health nurses. The reality is that building rapport and developing therapeutic relationships does not come instinctively for everyone. The authors have responded to this with a book that explains the different communication theories and models and goes on to show students how they work in the real world. Innovative exercises encourage reflection and enable students to practice their developing communication skills as they progress. Throughout the book the authors are focussed on promoting recovery and have put the service user at the centre of the discussion, ensuring that their voice is heard.
Introduction
About this Book
This book is written primarily for student nurses currently undertaking their qualifications. It will also be useful for junior nurses who are just beginning their careers and would be a useful refresher for anyone who cares for people in mental distress on a regular basis.
Why Engagement and Therapeutic Communication?
Building a good rapport with service users is essential to good mental healthcare. This book explores simple techniques to facilitate this and encourages readers to reflect on their own communication styles and become more aware of how their communications affect others. There is a lot of theoretical material available on communication and engagement; however, this book aims to provide a more active and engaging experience and case studies that will allow the reader to practise ...
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