Summary
Contents
Subject index
The new career for teachers which is currently developing, encourages responsibility for self-development. The learning needed for this new career focuses on personal competencies, which make teachers highly effective. This book outlines personality and identity, motivation and reward strategies, the emotions of leadership and the values and ethics which underpin professional integrity. Using a practical but evidence-based approach, the author outlines how to develop creativity, assertiveness and emotional intelligence using techniques such as neuro-linguistic programming to model excellence. The author shows how teachers can use work on effective people to develop their own performance and
Quality Models
Quality Models
In this chapter we will consider a number of quality approaches and meeting the needs of customers or clients. These will include; the business excellence model (EFQM), Charter Mark, Investors in People, ISO 9000, the balanced scorecard, total quality management, the approaches of Deming and Crosby, Malcolm Baldridge National Quality Award (USA), Peters and Waterman, benchmarking and marketing. The focus is on a broader understanding of the concept of quality, which will enable your personal and professional development to be more sharply focused.
Which quality systems or processes does your school use? How do you determine their relevance and appropriateness?
Peter Kilfoyle, Minster for Public Services, launched the Quality Schemes Task Force in January 1999, with representatives associated with the Excellence Model, Charter Mark, ...
- Loading...