• Summary
  • Contents
  • Subject index

The changing demography of the workforce presents challenges and opportunities to individuals and to the organizations of which they are a part. This volume examines how diversity in organizations affords benefits such as a broader talent pool, but at the same time can lead to tension, misunderstanding and, at times, outright hostility.

Diversity in Decision-Making Teams: All Differences are Not Created Equal
Diversity in decision-making teams: All differences are not created equal
Valerie I.Sessa
Susan E.Jackson

Diversity is a fundamental fact in today's business organizations. Even in the most traditional U.S. company, employees differ from each other by tenure, technical and business backgrounds, educational background and level, organizational level, and socioeconomic status. And now, diversity is increasing in terms of ethnicity, sex, and age (Jackson & Alvarez, 1992). During the late 1980s, the term workforce diversity suddenly gained currency as a way to refer to these many types of differences among employees. Since then, in some of the more progressive firms, attention to issues of workforce diversity has had a profound impact on many areas of the organization. Personnel policies, ...

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