Counselling and Psychotherapy in Private Practice


Roger Thistle

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  • Back Matter
  • Subject Index
  • Professional Skills for Counsellors

    The Professional Skills for Counsellors series, edited by Colin Feltham, covers the practical, technical and professional skills and knowledge which trainee and practising counsellors need to improve their competence in key areas of therapeutic practice.

    Titles in the series include:

    Medical and Psychiatric Issues for Counsellors

    Brian Daines, Linda Gask and Tim Usherwood

    Personal and Professional Development for Counsellors

    Paul Wilkins

    Counselling by Telephone

    Maxine Rosenfield

    Time-Limited Counselling

    Colin Feltham

    Long-Term Counselling

    Geraldine Shipton and Eileen Smith

    Client Assessment

    Stephen Palmer and Gladeana McMahon (eds)

    Counselling, Psychotherapy and the Law

    Peter Jenkins

    Contracts in Counselling

    Charlotte Sills (ed.)

    Counselling Difficult Clients

    Kingsley Norton and Gill McGauley

    Learning and Writing in Counselling

    Mhairi MacMillan and Dot Clark

    Referral and Termination Issues for Counsellors

    Anne Leigh


    View Copyright Page


    I would like to express my thanks to those who have assisted me in writing this book. Friends, colleagues, practitioners and other people's clients have responded generously with their time, completing questionnaires and freely sharing their ideas and experiences. It was particularly useful to speak to those who had been in the role of practitioner and client simultaneously. My own clients and supervisees obviously cannot be named for reasons of confidentiality, however, I need to point out that this book could not have been written without them. I hope I have been of some help to most of the people I have seen over the past eleven years but whether this is true or not they have provided me with a rich experience of the clinical and practical issues pertaining to private practice. My supervisor David Richardson while keeping my work on the straight and narrow has also helped to mould my ideas about private practice. Ben Scott FCA has helped me review the chapters covering the financial aspects of self employment. Colin Feltham, my editor, has been infinitely patient and encouraging as has Susan Worsey at Sage and I am also grateful to the British Association for Counselling for their permission to re-print their Code of Ethics and Practice.

    Lastly, I would like to thank my wife Marie and my children for their patience when I was spending more time with my word processor than with them!

  • Appendix 1: Personal Financial Plan

    • Your home:
      • Mortgage or rent
      • Life assurance
      • Mortgage protection insurance
      • Home maintenance
      • Council tax
      • Gas
      • Electricity
      • Water and sewerage
      • Home telephone
      • TV licence/cable/satellite TV
      • Sub-total 1.
    • Yourself and your family:
      • Food shopping
      • Take aways
      • Meals out
      • Newspapers/magazines
      • Laundry/dry cleaning
      • School dinners
      • School trips
      • Clothes adults
      • Clothes children
      • Personal requisites
      • Holidays away
      • Birthdays/festivals
      • Confectionery
      • Alcohol
      • Clubs/subscriptions
      • Charity donations
      • Adult personal spending allowance
      • Children's pocket money
      • Savings account
      • Loan, catalogue and credit cards
      • Sub-total 2.
    • Travelling:
      • Train, bus and taxi fares
      • Season ticket or loan
      • Car/motorcycle tax
      • Car/motorcycle insurance
      • MOT
      • Servicing
      • Petrol/oil/parking
      • Breakdown membership
      • Allowance for vehicle depreciation
      • Sub-total 3.
      • Total (1. + 2. + 3.)

    Appendix 2: British Association for Counselling Code of Ethics and Practice for Counsellors

    1.Status of this code
    1.1In response to the experience of members of the British Association for Counselling, this code is a revision of the 1993 code.
    2.1The purpose of this code is to establish and maintain standards for counsellors who are members of the British Association for Counselling and to inform and protect members of the public seeking and using their services.
    2.2All members of this Association are required to abide by the existing codes appropriate to them. They thereby adopt a common frame of reference within which to manage their responsibilities to clients, colleagues, members of this Association and the wider community. While this code cannot resolve all ethical and practice related issues, it aims to provide a framework for addressing ethical issues and to encourage optimum levels of practice. Counsellors will need to judge which parts of this code apply to particular situations. They may have to decide between conflicting responsibilities.
    2.3The Association has a Complaints Procedure which can lead to the expulsion of members for breaches of its Codes of Ethics and Practice.
    3.The Nature of Counselling
    3.1The overall aim of counselling is to provide the opportunity for the client to work towards living in a more satisfying and resourceful way. The term ‘counselling’ includes work with individuals, pairs or groups of people often, but not always, referred to as clients. The objectives of particular counselling relationships will vary according to the client's needs. Counselling may be concerned with developmental issues addressing and resolving specific problems, making decisions, coping with crisis, developing personal insight and knowledge, working through feelings of inner conflict, or improving relationships with others. The counsellor's role is to facilitate the client's work in ways which respect the client's values, personal resources and capacity for self-determination.
    3.2Only when both the user and the recipient explicitly agree to enter into a counselling relationship does it become counselling rather than the use of counselling skills.
    3.3It is not possible to make a generally accepted distinction between counselling and psychotherapy. There are well founded traditions which use the terms interchangeably and others which distinguish them. Regardless of the theoretical approaches preferred by individual counsellors, there are ethical issues which are common to all counselling situations.
    4.The Structure of this Code This code has been divided into two parts. The Code of Ethics outlines the fundamental values of counselling and a number of general principles arising from these. The Code of Practice applies these principles to the counselling situation.
    A.1Counselling is a non-exploitative activity. Its basic values are integrity, impartiality and respect. Counsellors should take the same degree of care to work ethically whether the counselling is paid or voluntary.
    A.2Client Safety
    All reasonable steps should be taken to ensure the client's safety during counselling.
    A.3Clear Contracts
    The terms in which counselling is being offered should be made clear to clients before counselling commences. Subsequent revision of these terms should be agreed in advance of any change.
    Counsellors should take all reasonable steps to monitor and develop their own competence and to work within the limits of that competence. This includes having appropriate and ongoing counselling supervision/consultative support.
    This code applies these values and ethical principles to more specific situations which may arise in the practice of counselling.
    B.2Issues of Responsibility:
    B.2.1The counsellor-client relationship is the foremost ethical concern, but it does not exist in social isolation. For this reason the counsellor's responsibilities to the client, to themselves, colleagues, other members of the Association and members of the wider community are listed under separate headings.
    B.2.2To the Client:
    Client Safety
    2.2.1Counsellors should take all reasonable steps to ensure that the client suffers neither physical nor psychological harm during the counselling.
    2.2.2Counsellors do not normally give advice.
    Client Autonomy
    2.2.3Counsellors are responsible for working in ways which promote the client's control over his/her own life and respect the client's ability to make decisions and change in the light of his/her own beliefs and values.
    2.2.4Counsellors do not normally act on behalf of their clients. If they do, it will be only at the express request of the client, or else in the exceptional circumstances detailed in B.4.
    2.2.5Counsellors are responsible for setting and monitoring boundaries between the counselling relationship and any other kind of relationship and making this explicit to the client.
    2.2.6Counsellors must not exploit their clients financially, sexually, emotionally, or in any other way. Engaging in sexual activity with the client is unethical.
    2.2.7Clients should be offered privacy for counselling sessions. The client should not be observed by anyone other than their counsellor(s) without having given his/her informed consent. This also applies to audio/video taping of counselling sessions.
    Pre-Counselling Information
    2.2.8Any publicity material and written and oral information should reflect accurately the nature of the service on offer and the training, qualifications, and relevant experience of the counsellor (see also B.6).
    2.2.9Counsellors should take all reasonable steps to honour undertakings offered in their pre-counselling information.
    2.2.10Clear contracting enhances and shows respect for the client's autonomy.
    2.2.11Counsellors are responsible for communicating the terms on which counselling is being offered, including availability, the degree of confidentiality offered and their expectation of clients regarding fees, cancelled appointments and any other significant matters. The communication of terms and any negotiation over these should be concluded before the client incurs any financial liability.
    2.2.12It is the client's choice whether or not to participate in counselling. Reasonable steps should be taken in the course of the counselling relationship to ensure that the client is given an opportunity to review the terms on which counselling is being offered and the methods of counselling being used.
    2.2.13Counsellors should avoid unnecessary conflicts of interest and are expected to make explicit to the client any relevant conflicts of interest.
    2.2.14If records of counselling sessions are kept, clients should be made aware of this. At the client's request information should be given about access to these records, their availability to other people and the degree of security with which they are kept (see B.4).
    2.2.15Counsellors have a responsibility to establish with clients what other therapeutic or helping relationships are current. Counsellors should gain the client's permission before conferring with other professional workers.
    2.2.16Counsellors should be aware that computer based records are subject to statutory regulations under the Data Protection Act 1984. From time to time the government introduces changes in the regulations concerning the client's right of access to his/her own records. Current regulations have implications for counsellors working in social service and health care settings.
    Counsellor Competence
    2.2.17Counsellors should monitor actively the limitations of their own competence through counselling supervision/consultative support and by seeking the views of their clients and other counsellors. Counsellors should work within their own known limits.
    2.2.18Counsellors should not counsel when their functioning is impaired due to emotional difficulties, illness, disability, alcohol, drugs or for any other reason.
    2.2.19It is an indication of the competence of counsellors when they recognise their inability to counsel a client or clients and make appropriate referrals.
    B.2.3To Former Clients:
    2.3.1Counsellors remain accountable for relationships with former clients and must exercise caution over entering into friendships, business relationships, sexual relationships, training and other relationships. Any changes in relationships must be discussed in counselling supervision. The decision about any change(s) in relationship with former clients should take into account whether the issues and power dynamics present during the counselling relationship have been resolved and properly ended.
    2.3.2Counsellors who belong to organisations which prohibit sex with all former clients are bound by that commitment.
    B.2.4To Self as Counsellor:
    2.4.1Counsellors have a responsibility to themselves and their clients to maintain their own effectiveness, resilience and ability to help clients. They are expected to monitor their own personal functioning and to seek help and/or withdraw from counselling, whether temporarily or permanently, when their personal resources are sufficiently depleted to require this (see also B.3).
    2.4.2Counsellors should have received adequate basic training before commencing counselling and should maintain ongoing professional development.
    2.4.3Counsellors are encouraged to review periodically their need for professional indemnity insurance and to take out such a policy when appropriate.
    2.4.4Counsellors should take all reasonable steps to ensure their own physical safety.
    B.2.5To other Counsellors:
    2.5.1Counsellors should not conduct themselves in their counselling-related activities in ways which undermine public confidence in either their role as a counsellor or in the work of other counsellors.
    2.5.2If a counsellor suspects misconduct by another counsellor which cannot be resolved or remedied after discussion with the counsellor concerned, they should implement the Complaints Procedure, doing so without breaches of confidentiality other than those necessary for investigating the complaint (see B.9).
    B.2.6To Colleagues and Members of the Caring Professions:
    2.6.1Counsellors should be accountable for their services to colleagues, employers and funding bodies as appropriate. The means of achieving this should be consistent with respecting the needs of the client outlined in B.2.2.7, B.2.2.13 and B.4.
    2.6.2Counsellors are encouraged to increase their colleagues’ understanding of the counselling role. No colleague or significant member of the caring professions should be led to believe that a service is being offered by the counsellor which is not, as this may deprive the client of the offer of such a service from elsewhere.
    2.6.3Counsellors should accept their part in exploring and resolving conflicts of interest between themselves and the agencies, especially where this has implications for the client (see also B.2.2.13).
    B.2.7To the Wider Community:
    2.7.1Counsellors should work within the law.
    2.7.2Counsellors should take all reasonable steps to be aware of current law affecting the work of the counsellor. A counsellor's ignorance of the law is no defence against legal liability or penalty including inciting or ‘counselling’, which has a specific legal sense, the commission of offences by clients.
    Social Context
    2.7.3Counsellors will take all reasonable steps to take account of the client's social context.
    B.3Counselling Supervision/Consultative Support:
    B.3.1It is a breach of the ethical requirement for counsellors to practise without regular counselling supervision/consultative support.
    B.3.2Counselling supervision/consultative support refers to a formal arrangement which enables counsellors to discuss their counselling regularly with one or more people who have an understanding of counselling and counselling supervision/consultative support. Its purpose is to ensure the efficacy of the counsellor-client relationship. It is a confidential relationship (see also B.4).
    B.3.3Counsellors who have line managers owe them appropriate managerial accountability for their work. The counselling supervisor role should be independent of the line manager role. However where the counselling supervisor is also the line manager, the counsellor should also have access to independent consultative support.
    B.3.4The volume of supervision should be in proportion to the volume of counselling work undertaken and the experience of the counsellor.
    B.3.5Wherever possible, the discussion of cases within supervision/consultative support should take place without revealing the personal identity of the client.
    B.3.6The ethics and practice of counselling supervision/consultative support are outlined further in their own specific code: the Code of Ethics & Practice for the Supervision of Counsellors (see also B.9).
    B.4Confidentiality: Clients, Colleagues and Others:
    B.4.1Confidentiality is a means of providing the client with safety and privacy. For this reason any limitation on the degree of confidentiality offered is likely to diminish the usefulness of the counselling.
    B.4.2Counsellors treat with confidence personal information about clients, whether obtained directly or indirectly or by inference. Such information includes name, address, biographical details and other descriptions of the client's life and circumstances which might result in identification of the client.
    B.4.3Counsellors should work within the current agreement with their client about confidentiality.
    B.4.4Exceptional circumstances may arise which give the counsellor good grounds for believing that the client will cause serious physical harm to others or themselves, or have harm caused to him/her. In such circumstances the client's consent to a change in the agreement about confidentiality should be sought whenever possible unless there are also good grounds for believing the client is no longer able to take responsibility for his/her own actions. Whenever possible, the decision to break confidentiality agreed between a counsellor and client should be made only after consultation with a counselling supervisor or an experienced counsellor.
    B.4.5Any breaking of confidentiality should be minimised both by restricting the information conveyed to that which is pertinent to the immediate situation and to those persons who can provide the help required by the client. The ethical considerations involve balancing between acting in the best interests of the client and in ways which enable clients to resume taking responsibility for their actions, a very high priority for counsellors, and the counsellor's responsibilities to the wider community (see B.2.7 and B.4.4).
    B.4.6Counsellors should take all reasonable steps to communicate clearly the extent of the confidentiality they are offering to clients. This should normally be made clear in the pre-counselling information or initial contracting.
    B.4.7If counsellors include consultations with colleagues and others within the confidential relationship, this should be stated to the client at the beginning of counselling.
    B.4.8Care must be taken to ensure that personally identifiable information is not transmitted through overlapping networks of confidential relationships. For this reason, it is good practice to avoid identifying specific clients during counselling supervision/consultative support and other consultations, unless there are sound reasons for doing so (see B.2.2.14 and B.4.2).
    B.4.9Any agreement between the counsellor and client about confidentiality may be reviewed and changed by joint negotiations.
    B.4.10Agreements about confidentiality continue after the client's death unless there are overriding legal or ethical considerations.
    B.4.11Counsellors hold different views about whether or not a client expressing serious suicidal intentions forms sufficient grounds for breaking confidentiality. Counsellors should consider their own views and practice and communicate them to clients and any significant others where appropriate (see also B.2.6.2).
    B.4.12Special care is required when writing about specific counselling situations for case studies, reports or publication. It is important that the author either has the client's informed consent, or effectively disguises the client's identity.
    B.4.13Any discussion between the counsellor and others should be purposeful and not trivialising.
    B.5Confidentiality in the Legal Process:
    B.5.1Generally speaking there is no legal duty to give information spontaneously or on request until instructed to do so by a court. Refusal to answer police questions is not an offence, although lying could be. In general terms, the only circumstances in which the police can require an answer about a client and when refusal to answer would be an offence, relate to the prevention of terrorism. It is good practice to ask police personnel to clarify their legal right to an answer before refusing to give one.
    B.5.2Withholding information about a crime that one knows has been committed or is about to be committed is not an offence, save exceptionally. Anyone hearing of terrorist activities should immediately take legal advice.
    B.5.3There is no legal obligation to answer a solicitor's enquiry or to make a statement for the purpose of legal proceedings, unless ordered to do so by a court.
    B.5.4There is no legal obligation to attend court at the request of parties involved in a case, or at the request of their lawyers, until a witness summons or subpoena is issued to require attendance to answer questions or produce documents.
    B.5.5Once in the witness box, there is a duty to answer questions when instructed to do so by the court. Refusal to answer could be punished as contempt of court unless there are legal grounds for not doing so. (It has been held that communications between the counsellor and client during an attempt at ‘reconciliation’ in matrimonial cases are privileged and thus do not require disclosure unless the client waives this privilege. This does not seem to apply to other kinds of cases.)
    B.5.6The police have powers to seize confidential files if they have obtained a warrant from a circuit judge. Obstructing the police from taking them in these circumstances may be an offence.
    B.5.7Counsellors should seek legal advice and/or contact this Association if they are in any doubt about their legal rights and obligations before acting in ways which conflict with their agreement with clients who are directly affected (see also B.2.7.1).
    B.6Advertising/Public Statements:
    B.6.1When announcing counselling services, counsellors should limit the information to name, relevant qualifications, address, telephone number, hours available and a brief listing of the service offered.
    B.6.2All such announcements should be accurate in every particular.
    B.6.3Counsellors should distinguish between membership of this Association and accredited practitioner status in their public statements. In particular, the former should not be used to imply the latter.
    B.6.4Counsellors should not display an affiliation with an organisation in a manner which falsely implies the sponsorship or verification of that organisation.
    Directive made by the Management Committee 23 March 1996. Membership of BAC is not allowed to be mentioned by any person or organisation in press advertisements, in telephone directories, on business cards, on letterheads, on brass plates, on plaques etc. BAC members are encouraged to make oral and written statements to the public and potential clients in letters and pre-counselling leaflets. These statements must include the fact that membership of BAC is not a qualification in counselling but means that the individual and where appropriate the organisation, abides by the Codes of Ethics and Practice and is subject to the Complaints Procedure of the British Association for Counselling. Copies of these Codes and the Complaints Procedure are available from BAC
    This directive does not apply to BAC Recognised Courses, BAC Accredited Counsellors, Supervisors, Trainers, and Fellows who receive separate instruction.
    B.7.1The use of personally identifiable material gained from clients or by the observation of counselling should be used only after the client has given consent, usually in writing and care has been taken to ensure that consent was given freely.
    B.7.2Counsellors conducting research should use their data accurately and restrict their conclusions to those compatible with their methodology.
    B.8Resolving Conflicts between Ethical Priorities:
    B.8.1Counsellors will, from time to time, find themselves caught between conflicting ethical principles. In these circumstances, they are urged to consider the particular situation in which they find themselves and to discuss the situation with their counselling supervisor and/or other experienced counsellors. Even after conscientious consideration of salient issues, some ethical dilemmas cannot be resolved easily or wholly satisfactorily.
    B.8.2Ethical issues may arise which have not yet been given full consideration. The Standards and Ethics Sub-Committee of this Association is interested in hearing of the ethical difficulties of counsellors, as this helps to inform the discussion regarding good practice.
    B.9The Availability of other Codes and Guidelines Relating to Counselling:
    B.9.1The following codes and procedures have been passed by the Annual General Meetings of the British Association for Counselling:
    Code of Ethics & Practice for Counselling Skills applies to members who would not regard themselves as counsellors, but who use counselling skills to support other roles.
    Code of Ethics & Practice for the Supervision of Counsellors exists to guide members offering supervision to counsellors and to help counsellors seeking supervision.
    Code of Ethics & Practice for Trainers in Counselling & Trainers in Counselling Skills exists to guide members offering training and to help members of the public seeking counselling training.
    Complaints Procedure exists to guide members of BAC and their clients resolving complaints about breaches of the Codes of Ethics and Practice.
    Copies and other guidelines and information sheets relevant to maintaining ethical standards of practice can be obtained from the British Association for Counselling Office, 1 Regent Place, Rugby CV21 2PJ.
    Guidelines also available:
    Telephone Helplines: Guidelines for Good Practice is intended to establish standards for people working on telephone helplines (sponsored by British Telecom). Single copies are available from Telephone Helplines Association, 61 Gray's Inn Road, London WC1X−8LT
    © BAC, 1992Amended AGM September 1993
    (Management Committee addition 1 May 1996).


    Blower, V. and Rink, V. (1987) ‘Counselling in a private practice’, Counselling, 60: 10–13.
    Bond, T. (1993) Standards and Ethics for Counselling in Action. London: Sage.
    British Association for Counselling (1992) Code of Ethics and Practice for Counsellors. Rugby: BAC.
    Carroll, M. (1996) Counselling Supervision: Theory, Skills and Practice. London: Cassell.
    Casement, P. (1985) On Learning from the Patient. London: Routledge.
    Coltart, N. (1993) How to Survive as a Psychotherapist. London: Sheldon Press.
    Daines, B., Gask, L. and Usherwood, T. (1997) Medical and Psychiatric Issues for Counsellors. London: Sage.
    Dryden, W. and Feltham, C. (1995) Counselling and Psychotherapy: A Consumer's Guide. London: Sheldon.
    Eysenck, H.J. (1992) ‘The outcome problem’, in W.Dryden and C.Feltham (eds) Psychotherapy and its Discontents. Buckingham: Open University Press.
    Feltham, C. (1993) ‘What are the difficulties in making a living as a counsellor?’, in W.Dryden (ed.) Questions and Answers on Counselling in Action. London: Sage.
    Feltham, C. (1995a) What is Counselling?London: Sage.
    Feltham, C. (1995b) ‘The stresses of counselling in private practice’, in W.Dryden (ed.) The Stresses of Counselling in Action. London: Sage.
    Gray, A. (1984) An Introduction to the Therapeutic Frame. London: Routledge.
    Guy, J.D. (1987) The Personal Life of the Psychotherapist. New York: Wiley.
    James, I. and Palmer, S. (eds) (1996) Professional Therapeutic Titles: Myths and Realities. Leicester: British Psychological Society.
    Jenkins, P. (1997) Counselling, Psychotherapy and the Law. London: Sage.
    McMahon, G. (1994) Starting Your Own Private Practice. Cambridge: National Extension College.
    Mace, C. (ed.) (1995) The Art and Science of Assessment in Psychotherapy. London: Routledge.
    Maeder, T.C. (1990) Children of Psychiatrists and Other Psychotherapists. New York: Harper and Row.
    Mowbray, R. (1995) The Case Against Psychotherapy Registration. London: Transmarginal Press.
    Norton, K. and McGauley, G. (1997) Counselling Difficult Clients. London: Sage.
    Palmer, S. and McMahon, G. (eds) (1997) Client Assessment. London: Sage.
    Pilgrim, D. (1993) ‘Objections to Private Practice’, in W.Dryden (ed.) Questions and Answers on Counselling in Action. London: Sage.
    Pilgrim, D. (1997) Psychotherapy and Society. London: Sage.
    Rowan, J. (1988) ‘The psychology of furniture’, Counselling, 64: 21–4.
    Shipton, G. (ed.) (1997) Supervision of Psychotherapy and Counselling: Making a Place to Think. Buckingham: Open University Press.
    Sills, C. (ed.) (1997) Contracts in Counselling. London: Sage.
    Smith, M.L., Glass, G.V. and Miller, T.I. (1980) The Benefits of Psychotherapy. Baltimore, MD: Johns Hopkins University Press.
    Syme, G. (1994) Counselling in Independent Practice. Buckingham: Open University Press.
    Traynor, B. and Clarkson, P. (1992) ‘What happens if a psychotherapist dies?’, Counselling3 (1): 23–4.
    Wilkins, P. (1997) Personal and Professional Development for Counsellors. London: Sage.

    Useful Addresses

    Registration and professional matters

    • British Association for Counselling and United Kingdom Register of Counsellors
    • 1 Regent Place
    • Rugby, Warwickshire CV21 2PJ
    • Tel.: 01788 550899
    • United Kingdom Council for Psychotherapy
    • 167/9 Great Portland Street
    • London W1N 5FB
    • Tel.: 0171-436 3002
    • British Confederation of Psychotherapists
    • 37a Maplesbury Road
    • London NW2 4HJ
    • Tel.: 0181-830 5173
    • British Psychological Society
    • St. Andrews House
    • 48 Princes Road East
    • Leicester LE1 7DR
    • Tel.: 0116-254 9568

    Professional indemnity insurance

    • Smithson Mason Ltd
    • SMG House
    • 31 Clarendon Road
    • Leeds LS2 9PA
    • Tel.: 0113-294 4000
    • Psychologists' Protection Society
    • Standalane House
    • Kincardine
    • Alloa FK10 4NX
    • Tel.: 01259 730785


    • Institute of Chartered Accountants in England and Wales Chartered Accountants’ Hall
    • Moorgate Place
    • Moorgate
    • London EC2P 2BJ
    • Tel.: 0171-920 8682
    • website:
    • Institute of Chartered Accountants in Scotland
    • 27 Queen Street
    • Edinburgh EH2 1LA
    • Tel.: 0131-225 5673


    • The Law Society
    • 113 Chancery Lane
    • London WC2A 1PL
    • Tel.: 0171-242 1222
    • The Law Society of Scotland
    • 26 Drumsheugh Gardens
    • Edinburgh EH3 7YR
    • Tel.: 0131-226 7411

    Company and computer data registration

    • Companies House
    • Crown Way
    • Cardiff CF4 3UZ
    • Tel.: 01222 388588
    • The Office of the Data Protection Registrar
    • Wycliffe House
    • Water Lane
    • Wilmslow
    • Cheshire SK9 5AF
    • Tel.: 01625 545740

    Learning disabilities

    • Mencap National Centre
    • 123 Golden Lane
    • London EC1Y 0RT
    • Tel.: 0171-454 0454

    First aid training

    • British Red Cross Commercial Training Centre
    • 163 Eversholt Street
    • London NW1 1DU
    • Tel.: 0171-388 8777
    • St John's Ambulance Headquarters
    • 1 Grosvenor Crescent
    • London SW1× 7EF
    • Tel.: 0171-235 5231

    Personal safety advice

    • Suzy Lamplugh Trust
    • 14 East Sheen Avenue
    • London SW14 8AS
    • Tel.: 0181-392 1839

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