• Summary
  • Contents
  • Subject index

Chock-full of fun exercises, surprising tips, and real-world case examples, Connecting Across Cultures: The Helper's Toolkit provides both students and professionals in health care, education, and social services with the skills to develop respectful, smooth relationships with clients and the community at large. The book offers communication tools to defuse defensive interactions, resolve conflicts constructively, and engage respectfully. Written in a warm, inviting style, the author shares her own mistakes as she explains what not to do and how to do it better. The book provides practical, hands-on strategies for connecting with people across differences related to ethnicity, religion, nationality, sexual orientation, disability, age, gender, and class. Because cross-cultural relationships involve extra challenges, this book will help you with almost every relationship you encounter.

That's not what I Mean: Effective, Respectful Communication
That's not what i mean: Effective, respectful communication

I'm not concerned with your liking or disliking me … all I ask is that you respect me as a human being.

—Jackie Robinson, the first African American to play major league baseball

The Yupi'it1 of Southwest Alaska use the term yuuyaraq to describe a traditional way of life involving three central principles. One, everything in life is interconnected. Two, harmony between the human, animal, and spirit worlds is essential for survival. And three, harmony is ensured via respectful attitude, speech, and behavior.2

This emphasis on respect makes sense when you know that for generations the land, water, and animals provided the Yupi'it with all they needed to survive, as long as the ...

  • Loading...
locked icon

Sign in to access this content

Get a 30 day FREE TRIAL

  • Watch videos from a variety of sources bringing classroom topics to life
  • Read modern, diverse business cases
  • Explore hundreds of books and reference titles