• Summary
  • Contents
  • Subject index

Chock-full of fun exercises, surprising tips, and real-world case examples, Connecting Across Cultures: The Helper's Toolkit provides both students and professionals in health care, education, and social services with the skills to develop respectful, smooth relationships with clients and the community at large. The book offers communication tools to defuse defensive interactions, resolve conflicts constructively, and engage respectfully. Written in a warm, inviting style, the author shares her own mistakes as she explains what not to do and how to do it better. The book provides practical, hands-on strategies for connecting with people across differences related to ethnicity, religion, nationality, sexual orientation, disability, age, gender, and class. Because cross-cultural relationships involve extra challenges, this book will help you with almost every relationship you encounter.

But Everyone I Know Agrees with Me: The Influence of Family and Friends
But everyone i know agrees with me: The influence of family and friends

Dime con quién andas, y te diré con quién eres. (Tell me who your friends are, and I'll tell you who you are.)

—Spanish saying

Jen was in her 50s when she met Ruth, a wealthy 82-year-old, White woman. As a practicing musician and professor, Jen was asked to serve on the local symphony board on which Ruth was also a member. Jen and Ruth immediately liked each other and began meeting for occasional lunches to talk about their musical interests. Jen, a woman of American Indian heritage and modest income, was delighted that she and Ruth seemed to cross the age, ...

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