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Chapter 7: Defining and Describing Problems and Preferences
- signal the counselor is attending and listening;
- acknowledge the client's experience;
- encourage the client to share their stories;
- create opportunities for reflecting on a client's experience by putting it out there where it can be observed;
- promote a sense of unburdening as the client gives voice to previously unspoken experience;
- sum up, identifying thematic threads and foregrounding agency;
- provide the client the opportunity to correct counselor misreadings; and
- help to coordinate the ongoing conversation by promoting mutual understanding.
So far, the sorts of responses introduced have mostly involved statements offered back to clients by way of verifying our take ...