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Introduction
Introduction

In this book I explain how coaching works. Coaching is a facilitated, dialogic, reflective learning process, and its popularity reflects a need arising in society driven by complex situations and the individual nature of problems affecting people. But, there is a problem with coaching in that, although anecdotally we know it works, it is not clearly defined, and the research underpinning it is notably sparse. Furthermore, it is supported by a collection of loosely aligned interventions and activities, all necessarily adopted from other disciplines, but often without clear justification. Fortunately many ...

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