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Employee and Labor Relations
Employee and Labor Relations
Case 10.1. Unions and Labor Rights: Can Labor Unions and Management Work Together?

Candice works in the human resources department for Familia Wireless, which is a small chain of stores selling cellular wireless phones and a service center. Familia employees are not unionized at this time. However, employees are unhappy with salary, benefits, and the fact that the store is open until 1 a.m. to attract the nighttime club crowd.

Candice previously worked for the Paper Coating Company (PCC), which manufactured paper coating adhesives. This type of paper is often used in greeting cards. PCC was a unionized company. The employees voted in the IBEW (International Brotherhood of Electrical Workers) to represent their 500 employees. The management team at ...

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