Cases in Human Resource Management provides students with insights into common challenges, dilemmas, and issues human resource managers face in the workplace. Using a wide variety of well-known companies and organizations, author David Kimball engages students with original, real-world cases that illustrate HRM topics and functions in action. Each case is designed to encourage students to find new solutions to human resource issues and to stimulate class discussion. Case questions challenge students to think critically, apply concepts, and develop their HRM skills. The contents are organized using the same topical coverage and structure as most HRM textbooks, making Kimball the ideal companion for any introductory HRM course.
Chapter 9: Rights and Employee Management
Rights and Employee Management
Case 9.1. Coaching, Counseling, and Discipline: HR’s Role—Document, Document, Document
Andrea Watson works in the small human resources department at ABC Fitness Center. There are currently about 50 employees working at ABC Fitness. Andrea enjoys the process of hiring and providing an orientation program for new employees. However, she does not like the responsibility of firing employees when they do not fit into the culture at ABC Fitness.
To overcome her own hesitation with firing employees, Andrea reviewed the coaching process, counseling process, progressive discipline process, and the tests for just cause used in disciplinary investigations. Andrea started to study and implement these processes about 2 years ago at ABC Fitness.
ABC Fitness uses the coaching process to give employees ...