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Rights and Employee Management
Rights and Employee Management
Case 9.1. Coaching, Counseling, and Discipline: HR’s Role—Document, Document, Document

Andrea Watson works in the small human resources department at ABC Fitness Center. There are currently about 50 employees working at ABC Fitness. Andrea enjoys the process of hiring and providing an orientation program for new employees. However, she does not like the responsibility of firing employees when they do not fit into the culture at ABC Fitness.

To overcome her own hesitation with firing employees, Andrea reviewed the coaching process, counseling process, progressive discipline process, and the tests for just cause used in disciplinary investigations. Andrea started to study and implement these processes about 2 years ago at ABC Fitness.

ABC Fitness uses the coaching process to give employees ...

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