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Creating Dementia-Friendly Services
Creating Dementia-Friendly Services
Learning objectives

By the end of this chapter, the reader will be able to:

  • Examine how organisational culture influences the delivery of relationship-based dementia care.
  • Analyse the barriers and enablers at the broadest (macro) level of the organisation that might impede or promote a dementia-friendly service.
  • Identify what changes might be needed at the organisational level to implement a relationship-based care plan.
  • Develop an organisational plan for creating a dementia-friendly environment.

In Chapter 3, we examined how organisations behaving as Complex Adaptive Systems (CAS) created capacity for staff to self-organise resulting in new and creative ways of working. We related these concepts to the micro (Chapter 4) and meso (Chapter 5) levels of the organisation, exploring how factors at each level of the organisation influenced ...

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