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Mediation Skills

Mediation is commonly understood to be an extension of the negotiation process. It involves the intervention of a neutral third party to help disputing parties resolve or manage their disputes and conflicts. While mediator styles and behaviors vary widely, the core understanding of mediation as facilitated negotiation remains. This entry briefly introduces mediation as a problem-solving process, distinguishes it from the adjudication process, and discusses its advantages and disadvantages. It then focuses on two major categories of mediation skills and concludes with a brief discussion of how mediation skills should advance ethical mediation practice.

Problem-Solving Process

Mediation is a voluntary, consensual process governed by the principle of informed consent. This means that parties who enter into the mediation process need to understand what mediation is, and ...

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