• Entry
  • Reader's guide
  • Entries A-Z
  • Subject index

The household refusal disposition is used in telephone, in-person, and mail surveys to categorize a case in which contact has been made with a household, but someone in the household has refused either a request by an interviewer to complete an interview (telephone or in-person survey) or a mailed request to complete and return a questionnaire (mail survey). The household refusal typically occurs before a designated respondent is selected. Household refusals are considered eligible cases in calculating response and cooperation rates.

In a telephone survey, a case is coded with the household refusal disposition when an interviewer dials a telephone number, reaches a person, and begins the introductory script, and the person who answers the telephone declines to complete the interview. In calls ending in a ...

    • Loading...
    locked icon

    Sign in to access this content

    Get a 30 day FREE TRIAL

    • Watch videos from a variety of sources bringing classroom topics to life
    • Read modern, diverse business cases
    • Explore hundreds of books and reference titles